Zemuria Inc. is committed to providing a high-quality and satisfactory experience with the Samantha AI Chatbot, mobile applications, and other online products and services (collectively referred to as the "Service") operated by Zemuria Inc. ("we," "us," "our," or "Zemuria").
However, it's important to note that we do not offer refunds for any purchases made through the Service. All sales are final, and no refunds will be provided, regardless of the circumstances. This policy applies to all our plans including but not limited to our unlimited conversational plan and our 200 conversation plan.
Strictly for the sake of clarity alone, we include illustrative lists of examples of situations where our policy applies, but this is not an exhaustive list.
2. Terms of Agreement
By using the Service, you acknowledge and agree to the following terms regarding refunds:
- Refund Exclusion: You understand that we do not provide refunds for any purchases made within the service.
- Finality of Sales: You acknowledge that all sales are final, and no refunds will be granted, irrespective of the reason for the refund request.
- Agreement to Terms: Your use of the Service signifies your acceptance and agreement to abide by this refund policy.
- If you do not agree to these terms, please refrain from using the Service and contact our customer support team for assistance.
3. Circumstances Not Eligible for Refund
Please note that the following circumstances do not qualify for a refund:
- Change of Mind: We do not offer refunds for purchases based on a change of mind or personal preference.
- Technical Issues: While we strive to provide a seamless user experience, technical issues or limitations encountered while using the Service do not warrant a refund.
- Service Interruptions: Temporary interruptions or unavailability of the service, whether due to maintenance, upgrades, or unforeseen circumstances, do not entitle users to a refund.
4. Contact Us
If you have any questions, or concerns, or require assistance regarding this refund policy, please do not hesitate to contact our dedicated customer support team. You can reach us via (insert contact information).
5. Changes to the Refund Policy
We reserve the right to modify or update this refund policy at any time without prior notice. Any changes will be effective immediately upon posting the revised policy on our website or within the Service.
By continuing to use the Service, you acknowledge that you have read, understood, and agree to be bound by this refund policy.
